Apprentice

Job Title: Apprentice

Department: Various (Sales, Order Processing, Technical, Finance & Marketing)

Location: Llanon, Ceredigion, SY23 5LP

Job Type: Full-time

Language Requirement: Ability to speak Welsh is advantageous but not essential.

Company Overview:

Established in 1981, Pugh Computers are a close-knit team of 20 dedicated employees operating across three main areas: Software Licensing, Modern Workplace and Hybrid Meeting Spaces. Our Software Licensing business specialises in the education and charity sectors, with our more recent Modern Workplace and Hybrid Meeting Space business covering a broader customer base and are rapidly expanding.

Job Summary:

This is a trainee position offering a unique opportunity to gain hands-on practical experience across various departments within the company. This role is designed to provide the new team member with a broad understanding of the business operations, contributing to their professional development and growth within the industry.

Key Responsibilities:

• Supporting the technical team in delivering high-quality services and solutions to customers, as well as internally for our team.
• Assisting with internal technical support and customer-facing technical support cases by email and phone.
• Assisting in the sales processes, including interacting with customers, processing orders and providing post-sales support.
• Assisting the finance department with invoicing, budget tracking and financial reporting.
• Contributing to marketing campaigns, market research and promotional activities.
• Participating in training and development sessions to enhance skills and knowledge.
• Collaborating with team members across different departments to achieve business objectives.
• Performing administrative tasks and other assigned duties to support departmental operations.

Skills:

• Strong desire and enthusiasm to learn, with a genuine interest in various aspects of business and technology.
• Basic understanding of business operations and principles.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment and independently when required.
• Experience with Microsoft Office and other software.

Training & Development:

The Apprentice will receive ongoing training and mentorship, with opportunities to work closely with experienced professionals across different departments. We are committed to providing a supportive learning environment that fosters growth and development.

Career Path:

The Apprentice position is the starting point for a fulfilling and rewarding career within our company. With dedication and performance, there are opportunities for advancement into specialised roles within the preferred department.

What We Offer:

• A competitive salary and benefits package, with opportunities for professional development and career advancement.
• A dynamic and supportive work environment within a respected company known for honest and accurate advice.
• The chance to be part of a vision for rapid growth in an exciting and evolving industry.

How to Apply:

Please submit your CV and a cover letter detailing your experience and suitability for this role to Angharad at angharad@pugh.co.uk.

To discuss this role further, please call us on 01974 200 200.

Deadline for applications: Monday 13^th May 2024.