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Sustainability and Environmental Policy

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Team Responisbilities

  • All staff support visitors in following these policies and help minimise environmental impact in daily activities. 

Technology & Cloud Adoption

  • Use cloud systems (Teams, Zoom, SharePoint, e‑signatures, CRM/ERP) to reduce travel, paper use and onsite energy consumption 

  • Avoid unnecessary printing and use electronic documentation wherever possible 

Energy Use (ICT & Electrical Equipment) 

  • Choose energy‑efficient devices 

  • Switch off equipment when not in use 

  • Minimise devices requiring continuous operation 

  • Use laptops and devices with energy‑saving features 

Lighting & Heating 

  • Implement efficient systems such as smart meters and zoned heating 

  • Switch off lights and unused equipment 

  • Use low‑energy bulbs and consider insulation and renewable energy in future improvements 

  • Explore renewable energy supply options 

Travel

  • Reduce travel where possible using conferencing tools 

  • Encourage car sharing, public transport, cycling and blended working 

  • Promote the Cycle to Work scheme and walking/running to work 

Technology Use & Waste Reduction 

  • Maximise cloud services to reduce paper and physical waste 

  • Use municipal or specialist recycling services 

  • Segregate compostable waste 

  • Comply with WEEE regulations and prioritise refurbishment and reuse 

Sourcing & Disposal

  • Prefer energy‑efficient, low‑impact products 

  • Use direct‑ship solutions to reduce transport emissions 

  • Choose products with minimal packaging 

  • Reuse or donate equipment where possible, ensuring secure data destruction 

Water Use

  • Choose water‑saving equipment and adopt conservation measures 

  • Ensure taps are fully turned off when not in use 

Staff Training & Communication 

  • This policy is included in staff induction and reviewed with each update. 

We are committed to operating sustainably, minimising our environmental impact and continually improving our environmental performance. We take responsibility for the effects our activities may have and work to reduce them across:
 

  • Inputs: products, services, energy and resources 

  • Processes: in‑house operations 

  • Outputs: products, services, waste and emissions 

Our Goals

  • Reduce environmental impact and maximise efficiencies 

  • Maintain high standards of health, safety and comfort for staff and customers 

Core Commitments 

  • Continually improve environmental performance 

  • Follow ISO 14001:2015 principles 

  • Encourage staff, customers and partners to act sustainably 

  • Seek out and implement practical environmental improvements

  • Delivery of this policy is the responsibility of all staff, with overall accountability held by the Directors. 

General Policies

  • Comply with (and aim to exceed) all relevant environmental legislation 

  • Align with ISO 14001:2015 principles and recognised best practice 

  • Support the Welsh national waste target: Zero Waste by 2050 

  • Review and adopt best practice from suppliers, partners and similar organisations 

  • Reduce waste, increase reuse and maximise recycling 

  • Monitor and minimise office waste and strive towards zero waste to landfill 

  • Reduce energy, water and resource usage using smart systems and efficient equipment 

  • Promote sustainable transport, including EVs, cycling, public transport and car sharing 

  • Apply sustainable procurement and prioritise local suppliers where feasible 

  • Assess environmental impact before introducing new processes or technologies 

  • Review performance annually and benchmark against best practice 

  • Continually improve policies in line with:  

  • Wellbeing of Future Generations (Wales) Act 2015 

  • Microsoft Partner Pledge 

Practical Actions in The Office

  • Minimise waste and ensure correct segregation for recycling 

  • Monitor energy and water usage, addressing abnormalities promptly 

  • Use energy‑efficient lighting, heating and equipment 

  • Run awareness initiatives for staff and visitors 

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