WE DELIVER
Confident AI adoption with bilingual expertise
Pugh provides bilingual AI services in English and Welsh, helping organisations confidently adopt Microsoft Copilot and practical AI tools. Our focus is on real-world use – combining clear guidance, hands-on enablement and ongoing review to ensure AI delivers measurable value from day one.
Whether you are exploring AI for the first time or looking to embed Copilot into daily workflows, we help you move from curiosity to confident use.
AN INTRODUCTION
Art of the possible
A short, highimpact discovery session designed to help leaders understand what AI and Microsoft Copilot can realistically deliver today. Ideal for decisionmakers, senior leaders and AI champions.
What you will gain
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A clear view of what Copilot can (and can’t) do today
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Practical examples aligned to your roles and processes
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New ideas and use cases across teams
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A strong foundation for future training and adoption
Copilot Essentials – Training & Adoption
Practical sessions designed to help users start using AI straight away
Available even without a full Microsoft 365 Copilot licence. Delivered onsite, online or in hybrid formats to meet your needs.
What's covered
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Getting started with Microsoft Copilot Chat (free version)
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Everyday use cases for meetings, email, research and content creation
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Simple, effective prompting techniques
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Interactive promptbuilding workshops to build confidence
Copilot Advanced – Training & Adoption
Advanced, app focused training
Advanced, app focused training for users already comfortable with AI and licensed for Microsoft 365 Copilot. Designed to embed Copilot into daily work and improve productivity.
What's covered
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Copilot across Teams, Outlook, Word, Excel and PowerPoint
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Realworld scenarios for admin, finance, marketing, HR and leadership teams
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Security, data access and responsible AI use
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Using built in agents such as Researcher and Analyst
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Creating simple custom agents for specific tasks
Copilot for Education
Purpose built AI adoption for education
Purpose built AI adoption for schools, colleges and universities, supporting both teaching staff and learners. Delivered onsite, online or hybrid.
For Educators
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Using Copilot to support lesson planning and content creation
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Creating AI assisted learning activities and assessments
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Reducing admin workload and saving time
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Supporting individual learners more effectively
For Students
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Using AI to support study and revision
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Building personalised learning activities
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Understanding safe and responsible AI use
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Optional recorded sessions for flexible access
WHY CHOOSE PUGH?
We support you through every stage of Copilot adoption
Listen & Understand
Your goals, challenges and readiness.
Inspire & Plan
Shaping vision and identifying the right use cases.
Enable & Adopt
Practical training that builds confidence.
Embed & Improve
Integrating AI into everyday workflows.