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TechSmith Morae

TechSmith Morae

Usability Testing for Software and Web Sites

Morae is software for usability testing and user experience research that helps you identify site and application design problems and share them with stakeholders. With the insight Morae provides, you can make critical design changes that will improve sales and conversion rates, boost Web site traffic, and increase customer satisfaction. Improve application and Web site usability today!

Features Include:

Morae Recorder Features

  • Morae Recorder Features. Morae Recorder captures the total user experience by recording and synchronizing both user and system activity. Morae records and captures:
    - Screen Video. Any activity taking place on the participant’s screen.
    - Camera Video. Webcam video of the participant’s expressions.
    - Screen Text. All text on the user’s screen during the period of the recording.
    - Window Events. When a window/dialog gets focus, is opened, closed, or resized.
    - Audio. Recording of the participant’s voice through a microphone.
    - Observer Input. Markers that are entered through an Observer station.
    - Mouse Clicks. Left, right, and middle mouse clicks.
    - Keyboard Activity. Every keystroke the user makes.
    - Web Page Changes. Browser events such as when and where a user navigates from one Web page to another.
  • Customizable study configurations. Create a study configuration with custom task definitions, marker definitions and satisfaction survey. The study configuration also contains recording information, including how to start and stop Recorder, what events to capture, who will log tasks in Observer, and how to process recordings.
  • Built-in user satisfaction survey. Use the standard satisfaction survey (SUS) or create a custom survey with scale, freeform answer, choose one answer and choose multiple answers. The survey is delivered to the participant at the end of the test, and answers are captured and stored in the recording.
  • Audio and video preview. Recorder automatically scans the computer system for camera and microphone devices. Use the live preview of camera video and audio volume to easily make adjustments.
  • Automatic data protection. If the recording file approaches the size of a CD-ROM (600 MB), it automatically rolls over into another file. This guarantees that you can always move recordings on CD-ROM. In the event of a system crash, Recorder will automatically recover the recording data.

Observer Features

  • Easy network connection. Connect Observer to Recorder via a LAN/WAN (including wireless), a Virtual Private Network (VPN), or a broadband connection.
  • Remote observation. One or multiple Observer stations can simultaneously connect to Recorder. Observers can view screen video, user video (picture-in-picture), and audio streams, automatically synchronized.
  • Marker definitions display. Marker type, color, and definition are displayed for all Observers in a floating window. Observers simply click to select a marker type from the list.
  • Participant picture-in-picture window. Observers can see the participant in a PIP window during the session. The PIP window can be moved and resized.
  • Immediate playback. Observers can record a digital video file (WMV) of content displayed, which can be immediately viewed and shared after the recording session.
  • Customized text notes. Observers can add text notes to the markers and tasks they set. Notes from all Observers are saved and synchronized with the recording.
  • Ongoing, editable log of tasks and notes. Observers can view a running list of all of the markers they set during a test, and go back and edit them on-the-fly. The marker scoring system lets Observers indicate the severity of errors during the test. Based on this information, Manager automatically calculates a severity rate.
  • Designated task logger. One Observer specified as task logger in the study configuration can enter tasks during recording. The name of the task logger is displayed for all Observers.
  • Exporting Marker Log. At the end of a session, marker logs can now be exported and shared as a .txt file. Easy to use with documents and spreadsheets!

Morae Analysis and Graphing Features

  • Synchronized video streams. Review synchronized screen and camera (user) video. Select any event, and the camera and screen recordings instantly move to when the event occurred.
  • Flexible searching. Search for events of interest, or for text that appeared onscreen, with a powerful natural language editor.
  • One-click navigation. Click on a marker or task in the project pane or along the timeline, and Manager displays the screen and camera video for that event.
  • Zooming timeline. Use Manager’s zooming timeline and Player controls to create new tasks, markers and clips and to navigate through recordings. Filter the markers and tasks you see along the timeline. Zoom in to view sections of the timeline more precisely.
  • Customizable graphs and graph templates. Customize graphs by filtering the types of data used to create the graph and editing the appearance of the graph (color, grid, bar type, font, etc.). Graph settings can be saved as reusable templates.
  • Text and audio annotation. Add text or audio notes to markers or tasks
  • Automatic calculation of standard metrics. Morae automatically calculates and graphs the usability metrics specified in the Common Industry Format (CIF) standard – effectiveness, efficiency and satisfaction. Graphs are built with markers, tasks, marker scores and task scores logged in Observer or added in Manager.
  • Sample project and report. An example project and an example common industry format report are included with the Manager software.
  • Exportable data tables. The data table contains the specific data for each recording and the minimum, maximum, mean and standard deviation statistics. Data tables can be viewed and exported.

Morae Presentation Features

  • Video clips. Create video clips from specific sections of the recording. Add notes to them with text or audio narration.
  • Customizable camera PIP. Include camera video PIP over the screen video, and adjust its position, size, and opacity on a clip-by-clip basis or for the entire video.
  • Title clips. Title clips can introduce a video or act as static transitions between video clips and graphs on the storyboard. Customize the color, text and duration of the title clips. Add audio or a background image to the clip.
  • Transitions. Enable fade in/fade out transitions at the beginning and end of the storyboard, and between clips.
  • Multiple storyboards. Create and produce more than one storyboard within a project.
  • Shareable video files. Produce your highlight video in either an industry-standard AVI or Windows Media Video (WMV) format for easy sharing. The Pack and Show option ensures that your AVI highlight video will play on any system.
  • Easily exportable data. Morae lets you export data and present results in a variety of ways:
    - Graphs. Export graphs as bitmap images to use in other applications.
    - Graph data. Export the data table used to create a graph and open the file in another application, like Microsoft Excel.
    - Search Editor results. Export all or selected results from any search directly from the List View into a file to open and manipulate in other applications, such as Microsoft Excel.
    - Survey results. Export the results from a survey to open in other applications, such as Microsoft Excel.
    - Screenshots. Capture and export different types of screenshots from any Morae recording: a frame of screen video, a frame of camera video, or screen video with camera video PIP included (if recorded).
    - Video clips. Create a video clip and produce it as an individual AVI or WMV file (for use in a PowerPoint presentation, for example).

Minimum System Requirements:

Desktop Requirements

  • Microsoft Windows 2000, XP or Vista
  • 512 MB RAM or more; Recommended: 1 GB RAM or more
  • PCI Express Bus
  • 64 MB dedicated memory video card (For Recorder and Manager; if the system does not have PCI Express)
  • 32 MB dedicated memory video card (For Observer; if the system does not have PCI Express)
  • Windows-compatible sound card, microphone, and speakers
  • Approximately 10-15 MB disk space per minute for recording and highlight video creation
  • Networked computer with 10 Mbps (Required for Observer); Recommended: 100 Mbps or higher

Laptop Requirements

  • Microsoft Windows 2000, XP or Vista
  • Microsoft DirectX 8.1 or later
  • Recommended: DirectX 9.0 or later
  • 1.5 GHz Pentium M or Core Duo processor
    Recommended: 1.7 GHz Pentium M or Core Duo processor or higher
  • 512 MB RAM or more
    Recommended: 1 GB RAM or more
  • PCI Express Bus
  • 64 MB dedicated video card (For Recorder and Manager; if the system does not have PCI Express)
  • 32 MB dedicated video card (For Observer; if the system does not have PCI Express)
  • Recommended: Graphics/video cards with shared video memory are not supported for systems that do not have PCI Express
  • Windows-compatible sound card, microphone and speakers
  • Approximately 10-15 MB disk space per minute for recording and highlight video creation
  • Networked computer with 10 Mbps (Required to use Observer)
  • Recommended: 100 Mbps or higher

Educational Pricing:

TechSmith Morae
1-4 Users *
5-9 Users*
10-19 Users *
TechSmith Morae Manager/Recorder/Observer Bundle
£574.36
£516.92
£459.49
TechSmith Morae Manager
£497.44
£447.69
£397.95
TechSmith Morae Recorder/Observer Bundle
£133.85
£120.00
£106.67
TechSmith Morae Recorder or Observer
£74.87
£67.18
£59.49

* Price per user. Call for upgrade pricing. Price excluding VAT.

 
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Pricing is provided for use by qualifying establishments only. It is NOT for use by students and staff for personal purchases. It does not constitute an offer and is subject to our terms & conditions of supply and the site terms & conditions. For students and staff purchases please visit our Student Site.
E. & O.E. All Prices are exclusive of VAT unless indicated otherwise.

© Pugh Computers Ltd 2006

Tel: (01974) 200201 E-Mail: sales@pugh.co.uk